SHIPPING POLICY

At STARLEAPARTS, we are committed to delivering your order safely and efficiently. Every day, we ship high-quality tie-downs and cargo control equipment to customers worldwide, ensuring prompt service and reliable delivery.

1. Does STARLEAPARTS Ship to My Country?

We ship to most countries worldwide. However, due to international carrier limitations and regional shipping restrictions, we are currently unable to ship to the following locations:

  • Bahamas

  • Yemen

  • Cuba

  • Iran

  • Sudan

  • Syria

We are continuously working with our logistics partners to expand our shipping destinations.

2. How Much Does Shipping Cost?

We offer competitive rates based on order total, destination, and package weight:

  • Free Standard Shipping: On all orders over $69.99 USD.

  • Standard Shipping: $6.00 USD (for orders under $69.99 USD).

  • Express Shipping: Starts at $29.99 USD via global carriers (e.g., FedEx, DHL, UPS).

Notes:

  1. Free shipping thresholds apply to regular-priced products and standard delivery services.

  2. Final shipping costs and available delivery methods are calculated at checkout based on total shipment weight and destination address.

3. Order Processing & Delivery Times

Total Delivery Time = Order Processing Time + Shipping Time

(Excludes customs delays, weekends, statutory holidays, or unforeseen carrier disruptions)

  • Order Processing Time: 2 – 5 Business Days.

  • Express Shipping (FedEx / DHL / UPS): 6 – 8 Business Days.

  • Standard Shipping: 7 – 20 Business Days.

Estimated Delivery Windows by Country/Region

Country / RegionEstimated Standard Delivery Time
United States, Canada, United Kingdom, Germany, France, Netherlands, Spain, Denmark, Austria, Sweden, Singapore, New Zealand7 – 15 Business Days
Australia, Italy, Japan, Switzerland, Portugal, Greece, Finland, Ireland, Norway, Poland, Mexico, Brazil, Thailand, Malaysia, Vietnam10 – 20 Business Days

Note: If your country is not listed above, please review the calculated delivery time at checkout or reach out to our team.

4. Updating Shipping Information

If you notice an error in your shipping address or contact details, please notify us immediately within 2 hours of placing your order at sales@starleaparts.com.

Please note: Customers are responsible for entering correct delivery details. Once an order has been processed or dispatched from our warehouse, we cannot alter the delivery address or reroute the package.

Contact Us

For any questions regarding shipping options, order status, or tracking details, please contact us:

  • Email: sales@starleaparts.com

  • Company Name: STARLEAPARTS